Privacy Policy for Sashco.co.uk

Last Updated: 19 February 2026

At Sashco, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

 

Who we are

Sashco is a window specialist provider and installer. For the purposes of the UK General Data Protection Regulation (UK GDPR), the Data Controller is:

  • Company Name: Sashco
  • Address: The Hyning, Keston Avenue, Keston, BR2 6BH
  • Email: info@sashco.co.uk
  • Phone: 01689 497849

 

Information we collect

We may collect and process the following data about you:

  • Identity Data: Name and title.
  • Contact Data: Billing address, installation address, email address, and telephone numbers.
  • Technical Data: IP address, browser type, and usage data via cookies when you visit our website.
  • Enquiry Data: Information you provide when requesting a survey, quote, or advice (e.g., window measurements).

 

How we use your data

We use your information to:

  • Provide a survey and quotation for our services.
  • Fulfill contracts for window repairs, restorations, or installations.
  • Communicate with you regarding your project or enquiry.
  • Comply with legal obligations (e.g., FENSA certifications or tax records).

 

Legal basis for processing

Under GDPR, we rely on the following legal bases:

  • Contractual Necessity: To provide the quotes and services you requested.
  • Legitimate Interests: To respond to enquiries and manage our business effectively.
  • Consent: For marketing communications (which you can withdraw at any time).
  • Legal Obligation: To meet building regulations or tax requirements.

 

Sharing your information

We do not sell, rent, or trade your personal information. To provide our services and maintain website security, we share data with the following categories of third parties:

  • Service Providers: Sub-contracted surveyors and window installers who require your address and contact details to carry out work.
  • Safety & Security Partners: We use Google LLC (reCAPTCHA) to protect our contact forms from spam and abuse. This involves the processing of hardware and software information (e.g., device data, IP address).
  • Regulatory Bodies: We share installation data with FENSA or local Building Control authorities to certify that your windows meet UK building regulations.
  • Professional Services: Our accountants, legal advisors, or insurance providers, only when strictly necessary for business operations or the protection of our legal rights.
  • Cloud & IT Support: Secure data storage providers and website hosting platforms that help keep our digital services running.

 

Data security and retention

We have implemented security measures to prevent your personal data from being lost, used, or accessed in an unauthorised way. We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or guarantee requirements.

 

Your rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccurate information.
  • Request Erasure of your data (the “right to be forgotten”).
  • Object to or restrict the processing of your data.
  • Withdraw Consent at any time.

To exercise these rights, please contact us at the email address provided above.

 

Cookies

Our website uses cookies to distinguish you from other users and improve your experience. You can set your browser to refuse all or some browser cookies, but this may affect website functionality.

Google reCAPTCHA
To ensure sufficiently high data security when submitting forms, we use the reCAPTCHA service provided by Google LLC. This is primarily used to distinguish whether an entry is made by a human or improperly by automated/machine processing (spam).

  • Data Processed: This service involves sending your IP address and any other data required by Google for the reCAPTCHA service (such as browser info and mouse movements) to Google.
  • Legal Basis: This processing is based on our Legitimate Interest (Art. 6(1)(f) GDPR) in protecting our website from abusive crawling and spam.
  • Privacy Info: For more information about Google reCAPTCHA and Google’s privacy policy, please visit: https://policies.google.com/privacy.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us directly. You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

ICO website: https://www.ico.org.uk